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HP Recommended
HP 5255 Office Jet
Microsoft Windows 10 (32-bit)

Hello, I just recently bought the printer off of a family friend. However, they never used it and lost the setup cartridge. I was wondering if anyone has any idea on how to help me bypass this setup? Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Dear Customer, Appreciate your help to call HP support team, they will assist you to resolve the Setup pen rejection issue. Thanks
Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

View solution in original post

2 REPLIES 2
HP Recommended
Dear Customer, Appreciate your help to call HP support team, they will assist you to resolve the Setup pen rejection issue. Thanks
Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

HP Recommended

I need help bypass I g the setup cartridge on office 5255

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