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‎04-30-2020 02:05 PM

HP Recommended
Product: HP OfficeJet 5255

I’ve seen multiple threads (for example: https://h30434.www3.hp.com/t5/Inkjet-Printing/HP5255-HOW-to-bypass-setup-cartridges/m-p/7106488#M799...) regarding bypassing the set up cartridges, which I no longer have for my printer. Can an agent please send me a private message regarding how to bypass?

11 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-03-2020 02:25 AM

HP Recommended

Hi @hnetzel92

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎05-03-2020 02:25 AM

HP Recommended

Hi @hnetzel92

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎05-26-2020 02:45 PM

HP Recommended

I purchased my HP officejet 5255 a year ago, and it has been sitting in its box, which I thought no one had messed with it, the entire time. I opened it up today and there are no setup cartridges. How can I bypass this issue with replacement cartridges or ???? HELP!!

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