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‎09-02-2019 05:53 PM

HP Recommended
Product: HP OfficeJet Pro 6230
Operating System: Microsoft Windows 10 (64-bit)

I purchased my printer, bought new cartridges, and flew to another state.  While trying to set it up here, my printer needs the "setup cartridges", which I no longer have.

 

May I please have the instructions sent to me in a private message for bypassing the setup cartridges?

 

Thanks in advance.

15 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-05-2019 10:52 AM

HP Recommended

@fredmalcolm

 

I'm afraid, you'll have to contact the HP Support for the set up inks. 

 

Thanks! 

Asmita
I am an HP Employee

View solution in original post

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13 REPLIES 13

‎09-05-2019 04:03 AM

HP Recommended

Hi @fredmalcolm

 

Welcome to the HP Support Community. 

 

Installing normal ink cartridges during the initial printer setup causes a printer error prompting you to install SETUP ink cartridges. The printer cannot be set up without associated SETUP ink cartridges installed. If you purchased a new HP printer that requires SETUP ink cartridges but did not come with SETUP ink cartridges, got to HP Customer Support - Contact to contact HP.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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‎09-05-2019 10:42 AM

HP Recommended

As stated in my previous message, I don't have the SETUP cartridges anymore. It is possible to set up the printer without them?  Thanks in advance.

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‎09-05-2019 10:52 AM

HP Recommended

@fredmalcolm

 

I'm afraid, you'll have to contact the HP Support for the set up inks. 

 

Thanks! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎10-18-2019 06:21 PM

HP Recommended

Hello can I please get instructions on how to bypass set up cartridges for the HP ENVY 5055? Unfortunately we no longer have the original set up cartridges that came with the copier/printer. Thanks!

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‎10-19-2019 02:10 AM

HP Recommended

Hi @Alexthemanz

 

Thanks for replying. I have sent you a private message with the steps to bypass the setup ink. 

 

Have a great day!

Asmita
I am an HP Employee

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‎11-06-2019 10:30 AM

HP Recommended

why do you reply the steps in a private message? is that confidential?

write it in the forum so it can be helpful to everyone.

I have the same problem.

1 person found this reply helpful
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‎11-06-2019 11:00 AM

HP Recommended

Hi @arsibenz

 

I have sent you a private message with the steps. 

 

Let me know how that goes. 

Asmita
I am an HP Employee

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‎11-06-2019 12:24 PM

HP Recommended

I have an HP Envy 5052 and I am having the same problem.  It is asking for setup cartridges which I no longer have.  Please send me instructions to bypass.  

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‎11-07-2019 02:26 AM

HP Recommended

Hello @Lesher

 

Please check your inbox. I have sent a private message with the steps to bypass the setup ink error. 

 

Keep me posted. 

Asmita
I am an HP Employee

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