09-02-2019 05:53 PM
I purchased my printer, bought new cartridges, and flew to another state. While trying to set it up here, my printer needs the "setup cartridges", which I no longer have.
May I please have the instructions sent to me in a private message for bypassing the setup cartridges?
Thanks in advance.
Solved! Go to Solution.
09-05-2019 04:03 AM
Welcome to the HP Support Community.
Installing normal ink cartridges during the initial printer setup causes a printer error prompting you to install SETUP ink cartridges. The printer cannot be set up without associated SETUP ink cartridges installed. If you purchased a new HP printer that requires SETUP ink cartridges but did not come with SETUP ink cartridges, got to HP Customer Support - Contact to contact HP.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee