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‎06-29-2016 06:47 PM - edited ‎06-29-2016 06:50 PM

HP Recommended
Product: C7250
Operating System: Microsoft Windows Vista

I refilled black and blue ink cartridges at CostCo.  I've refilled HP ink cartridges at CostCo many times.  The display pannel shows:

! Ink Cartridge Problem

The following in cartridge(s) appear to be missed or damaged

Refer to printer documentation

 

Normally, it woould show the color in the error message.  It didn't show any color above 'Refer to printer document' line.  The printer just hung and won't respond to any key.  I treid reset, cancel, power off, and power on.  The printer just stopped working at all.  Please help.

 

Thanks,

 

Chris

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-29-2016 07:22 PM

HP Recommended

Search the web for the best wireless printers.  Then go to Amazon and read ALL the customer reviews.  Make sure to expand on them all as the rating system does not work. 

 

https://www.amazon.com/s/ref=sr_nr_p_72_0?fst=as%3Aoff&rh=n%3A1064954%2Cn%3A172574%2Ck%3Aall+in+one+...

 

I have switched to Brother printers.   High in reliability, 2 years warranty, lifetime phone support.  Best of all cartridges are only about $6 for XL and last 6-9 months.

 

YMMV.

View solution in original post

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3 REPLIES 3

‎06-29-2016 06:56 PM

HP Recommended

It's possible Costco may have damaged the cartridges.   Install genuine HP cartridges to see if that resolves your issue.

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‎06-29-2016 07:15 PM

HP Recommended

Thanks you for your fast response.  If I want to buy a new cheapest All-In-One printer, what model and brand you recommend?  I don't use the printer to print photo at all and rarely print doc. 

 

Thanks,

 

Chris

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‎06-29-2016 07:22 PM

HP Recommended

Search the web for the best wireless printers.  Then go to Amazon and read ALL the customer reviews.  Make sure to expand on them all as the rating system does not work. 

 

https://www.amazon.com/s/ref=sr_nr_p_72_0?fst=as%3Aoff&rh=n%3A1064954%2Cn%3A172574%2Ck%3Aall+in+one+...

 

I have switched to Brother printers.   High in reliability, 2 years warranty, lifetime phone support.  Best of all cartridges are only about $6 for XL and last 6-9 months.

 

YMMV.

1 person found this reply helpful
Was this reply helpful? Yes No
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