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CORILLO
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Message 1 of 2
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CARRIAGE JAM

HP OFFICEJET 4630
Microsoft Windows 10 (64-bit)

I am getting a carriage jam message and I can't get rid of it. I followed every step on the HP support page and the message still there. What do I do???

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

CARRIAGE JAM

@CORILLO,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are getting a carriage jam error on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/document/...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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