11-22-2019 12:53 PM
I am getting a carriage jam message and I can't get rid of it. I followed every step on the HP support page and the message still there. What do I do???
11-25-2019 09:45 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are getting a carriage jam error on the printer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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