04-02-2018 03:45 PM
I didn't use my printer for a couple of months and now cyan won't pass the diagnostics test and using all the tools in the toolbox doesn't help, nor does a new cartridge. Any way I can clean the printhead myself? I don't want to pay a technician.
Solved! Go to Solution.
04-02-2018 04:34 PM
However did you run the 3-level cleaning of the printhead including the alignment ?