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‎04-02-2018 03:45 PM

HP Recommended
Product: HP Officejet 7610 series
Operating System: Microsoft Windows 7 (64-bit)

I didn't use my printer for a couple of months and now cyan won't pass the diagnostics test and using all the tools in the toolbox doesn't help, nor does a new cartridge. Any way I can clean the printhead myself? I don't want to pay a technician.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2018 04:34 PM

HP Recommended
As the printhead of this printer is non-removable hence you will not be able to clean the printhead manually.

However did you run the 3-level cleaning of the printhead including the alignment ?

View solution in original post

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4 REPLIES 4

‎04-02-2018 03:55 PM

HP Recommended

Maybe.  Try Youtube...

 

https://www.youtube.com/results?search_query=Officejet+7610+printhead

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‎04-02-2018 04:34 PM

HP Recommended
As the printhead of this printer is non-removable hence you will not be able to clean the printhead manually.

However did you run the 3-level cleaning of the printhead including the alignment ?
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‎04-05-2018 09:34 AM

HP Recommended
Yes, I did.
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‎04-05-2018 09:35 AM

HP Recommended
Hey this would have been the solution, but on my phone it was unclear where the button was pointed so I pressed the button for the wrong answer. Sorry about that!
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