06-11-2019 02:31 PM
Cleaning print heads as HP suggests, has not resolved the blue head problem. Get minimum amount of ink out.
no green as blue has not mixed with the yellow.
06-15-2019 04:46 PM
Since you have already performed the Printhead cleaning several times, I suggest you contact HP Support for Service Options
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
Thank you 😊
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