• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 6978 All-in-One
Microsoft Windows 10 (64-bit)

Connected the printer to the network and all of my wireless devices can print to the printer (Yeah!!). My desktop computer is 'hard wired' directly to the router.  I CAN NOT printer from the desktop to the printer.  The router network is "HOME" and the desktop shows connected to "Network 4".  Now the strange thing, if I sent something to the printer from the desktop and it is sitting the the queue, sometime in the future (several days, etc.) the item will print all of a sudden.  Then, for a little time (ususally less than a day) I can print to the printer and then I can't.

Hate to brother you but if you can help, I would be greatly appreciative. 

1 REPLY 1
HP Recommended

Hi

HP Print and Scan Doctor for Windows

5.2.1.0029.2 MBMay 22, 2019Download

 

IP and lease time clash?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.