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‎04-21-2018 11:13 AM - last edited on ‎04-21-2018 11:58 AM by Retired

HP Recommended
Product: Deskjet 1000 J110a
Operating System: Microsoft Windows 7 (64-bit)

Trying to print a couple of colour photos. Printer didn't do Anything. Tried to print documents, no problem. I am told the device is working properly. Downloaded latest drivers from HP. Still same problem. Printed test page and it was fine, even the colouful Windows logo. Still prints docs, but refuses photos. Thank you for any help at all. My printer has always worked real good in the past. Desmond.

Product No CH340B  Serial No [removed]

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-21-2018 03:25 PM

HP Recommended

@xairman

 

Please download and install the following software and use it to print photos

 

     http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎04-21-2018 03:25 PM

HP Recommended

@xairman

 

Please download and install the following software and use it to print photos

 

     http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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