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outroary
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Can’t click printer option on my laptop

HP officejet 4632

Every time I want to print more than one thing I have to print the first thing, shut my laptop & printer off, turn my laptop on first & then the printer, & then I can print the second thing. If I don’t do all that it won’t let me click my printer as the destination. 

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Can’t click printer option on my laptop

@outroary

 

Welcome to HP support community.?

 

Which operating system is installed on the computer to which this printer is connected?

Are you getting any error message while printing?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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outroary
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Can’t click printer option on my laptop

I’m not sure what that means? I have a chromebook so I just click print in the document. No error message comes up when printing because I can’t even print. It doesn’t let me select my printer as an option 

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Can’t click printer option on my laptop

@outroary

 

Remove and add the printer to Chromebook.

Delete your printer from Google Cloud Print, then re-add it:

  1. If you haven't yet, sign in to your Chromebook.
  2. Open Chrome.
  3. Go to the Google Cloud Print list of printers.
  4. Delete any duplicate printers from the list.
  5. Delete your printer from the list.
  6. Set up your printer with Google Cloud Print again.

Add your printer to your Chromebook

  1. At the bottom right, select the time.
  2. Select Settings Settings.
  3. At the bottom, select Advanced.
  4. Under "Printing," select Printers.
  5. Under "Available printers to save," next to your printer, select Save.
  6. Check that your printer appears at the top, under "Saved printers."

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation