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‎12-12-2018 01:50 PM

HP Recommended
Product: HP Officejet Pro 6835
Operating System: Microsoft Windows 10 (64-bit)

IPrinter suddenly stopped printing black. Spent 4 hours going through all steps given here & other sources to try to fix. Unsuccessful. Then I uninstalled the printer and reinstalled the drivers on HP website. Appears to have been successful. But now I cannot connect to wifi despite several retries.

3 REPLIES 3

‎12-13-2018 08:29 PM

HP Recommended

@plr66

 

Welcome to HP forums, I see that you are unable to connect the printer to a WiFi connection.

  • When did this issue start?
  • Are you getting any error message while connecting?
  • Did you make any changes on the router or printer?

Reply with the requested information for more assistance.

Cheers.

 

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎12-15-2018 07:14 AM

HP Recommended

Thank you, I have resolved the issue.

Was this reply helpful? Yes No

‎12-16-2018 01:08 PM

HP Recommended

 

@plr66

 

Thanks for the reply.

I appreciate your time and effort.

 

Good to know that the issue is resolved.

Feel free to contact us in future if you need any assistance.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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