• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Envy 4520
Microsoft Windows 10 (64-bit)

I followed the directions, was able to delete the .sep file in the Windows System 32 folder and it's still printing the separator page. This is annoying not to mention a huge waste of paper and ink. 

3 REPLIES 3
HP Recommended

@chananow 

 

If you have not done so, disconnect the separator page name in Printer Properties > Advanced

 

Control Panel > icon view > Devices and Printers

Right-Click on the Printer > Printer Properties

Tab Advanced

Bottom-left, Click Separator Page

Remove any file name in the box

Click OK to save and Exit

 

Example

Printer_Properties_Separator_Page_1Printer_Properties_Separator_Page_1

 

 

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 4520 All-in-One Printer series

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

HP Recommended

It wasn't there to begin with, that's why I deleted it from the Windows System 32 folder.

HP Recommended

@chananow 

 

OK.

The solution was worth mentioning - In spite of the many articles on the net, not everyone configures this setting correctly.

 

 

Other Ideas..

If the "Separator" file is actually a blank sheet of paper, the cause might be an extra page at the end of the document.  Worth a quick check .    Ignore if not "your issue".

 

 

I withdraw graciously.

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.