• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-23-2017 11:16 AM

HP Recommended
Product: HP psc2410v All in one
Operating System: Microsoft Windows 10 (64-bit)

I want to clean printer heads and other maintenance for the printer, but there is no toolbox or solution center that I can find to do so, and I can't run the procedures from the printer itself. I have searched HP, and it looks like thin might not be available on Windows 10. Will I be FORCED to buy a new machine just to have this work in Windows 10? How can I run the maintenance tools for my machine using Windows 10?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-24-2017 02:08 PM

HP Recommended

Hi @justagirlinVA,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you wanted to know how to clean the cartridges and maintain your printer after upgrading the operating system to windows 10.

 

You can clean the print cartridges and align the cartridges from the control panel of the unit.

 

You may check from page no. 79 of the user guide from the link: User guide

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-24-2017 02:08 PM

HP Recommended

Hi @justagirlinVA,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you wanted to know how to clean the cartridges and maintain your printer after upgrading the operating system to windows 10.

 

You can clean the print cartridges and align the cartridges from the control panel of the unit.

 

You may check from page no. 79 of the user guide from the link: User guide

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.