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Solved!

Can't open printer cartridge door

HP Envy 6234
Microsoft Windows 10 (64-bit)

I need to change the colour cartridge on the printer but I can't open the door more than about 2cms. I have pulled the paper tray out to check if there is a jam but there isn't and the printer is printing.

 

Any help to resolve the problem would be appreciated

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Level 1
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HP Recommended

Solved!

Can't open printer cartridge door

Problem solved. Bit of brute force and ignorance at first but door is now opening and I've changed teh cartridge successfully

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