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victor751 Top Student
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Can't print black ink

HP Photosmart 7520Prin
Microsoft Windows 10 (64-bit)

Printer stopped printing black. Cartridge was only 12 days in use with limited printing. We put in new black cartridge and it still will not print in black.

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Can't print black ink

The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 7520 printer.  Go through the steps in order until the issue is resolved.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

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victor751 Top Student
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Can't print black ink

I went through the entire process of trying to determine why my printer would not print black. Final conclusion is that the Print Head is shot. New printer head is around $80.00, so we are putting that against a brand new printer. This one had printed over 7000 sheets, plus an untold amount of photos, and scanned many hundreds of photos.

Thanks for the good advice on how to determine what went wrong.

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Can't print black ink

Did you soak the printhead as described in steps 14-16?  This can often resolve the issue you are seeing.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

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