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HP Recommended

Can't print from tray 3

Pagewide Enterprise Color 556XH
Microsoft Windows 10 (64-bit)

I have an irksome problem with this otherwise decent printer. When tray 2 runs out half way through a job it automatically switches to try 3, as it should. However, if you try to print a new job when tray 2 is empty Windows just keeps popping up messages saying printer is out of paper, even if you select tray 3 to start with. Any ideas would be welcome.

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