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HP Envy 5530 Printer
Microsoft Windows 10 (64-bit)

I can't print on A2 (4.25x5.5) size paper with my HP Envy 5530. I tried creating a custom size in the printer properties box, but when I open the invitation up in any program and try to print, the custom size is not available in the printer options. According to the Supported Paper Size chart, this printer can print on a 3x5 size. It seems logical that it should be able to print on 4.25x5.5. I recently deleted and reinstalled this printer with new drivers because I did not have borderless print options. This works now, but I can't print on the size card I am using for RSVP cards.  Please help!!! 

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