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‎05-01-2019 11:33 AM

HP Recommended
Product: HP Desk Jet2132
Operating System: Microsoft Windows 10 (64-bit)

As of two days ago, when attempting to print anything, I get a menu that says 'searching for wireless, network and eprint  printers'. It never finds it. The printer is not wireless it is conncected to the PC. To the best of my knowledge nothing had changed. This may have happened in the past. If it did, I don't remember how we fixed it.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2019 12:32 PM

HP Recommended

Hello Papoupaul,

 

I guess you are clicking on the Printer icon to print, which will send the data to the defaulted printer.

If your Printer (USB) is not default printer then the data you want to print is sent to a different printer which is set as default.

 

Please Try the below steps ...

  1. Please download and run the HP Print and Scan Doctor from www.hp.com/go/tools which sould fix the issue.
  2. If issue still persists, Open the Application you want to print . Eg Word / Notepad etc
  3. Click on FILE  > Print , which will display a Print window.
  4. Select the your printer.
  5. Then click on Print at bottom.

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-01-2019 12:32 PM

HP Recommended

Hello Papoupaul,

 

I guess you are clicking on the Printer icon to print, which will send the data to the defaulted printer.

If your Printer (USB) is not default printer then the data you want to print is sent to a different printer which is set as default.

 

Please Try the below steps ...

  1. Please download and run the HP Print and Scan Doctor from www.hp.com/go/tools which sould fix the issue.
  2. If issue still persists, Open the Application you want to print . Eg Word / Notepad etc
  3. Click on FILE  > Print , which will display a Print window.
  4. Select the your printer.
  5. Then click on Print at bottom.

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No
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