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‎04-17-2020 08:57 PM - edited ‎04-17-2020 08:58 PM

HP Recommended
Product: HP Office Jet Pro 8020
Operating System: Microsoft Windows 10 (64-bit)

HP OfficeJet Pro 8020. Is there a way to restart the printer from the Embedded Web Server?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-23-2020 09:26 AM

HP Recommended

@Julio_F

 

There is no way to restart the printer using EWS. In fact, the printer can only be powered off and powered on using the Power button on the printer itself.

 

There is an option to set the Auto Off on the Printer from EWS > Settings Tab, where the printer will power off after a certain time, however no option to Restart the printer or even Power On.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎04-21-2020 06:51 AM

HP Recommended

@Julio_F, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Are you looking for reset instructions or restarting the device?
  • Is there any issue with the printer that you need help with?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No

‎04-23-2020 09:26 AM

HP Recommended

@Julio_F

 

There is no way to restart the printer using EWS. In fact, the printer can only be powered off and powered on using the Power button on the printer itself.

 

There is an option to set the Auto Off on the Printer from EWS > Settings Tab, where the printer will power off after a certain time, however no option to Restart the printer or even Power On.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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