I cannot print. I just had a computer professional look at my printer and it worked for a few days. Now, it does not print.
I first did a power cycle, unplugging the printer and turning it off.
I went into Control Panel/Printer and Devices.
I then right clicked to see what was printing. A document was in the que. I deleted it.
The printer appears offline. I clicked on Printer, then User Printer offline to make it offline. Then I clicked Printer, then User Printer offline again to make it online. This was supposed to make it online. I tried to print and it did not work.