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HP Recommended
HP6968
Microsoft Windows 10 (64-bit)

Hi, I have two other devices that I print to this OfficeJet Pro 6968 printer that I have. I wanted to add another PC to print from wirelessly.

 

I tried to add this OfficeJet 6968 but it just will not print. The diagnostic tools say there is an error but what it is still is a mystery. I've been trying over 2 sessions now, and I have over 3 hrs into this and still, it doesn't work. 

 

The printer is connected fine to the network. Any suggestions?

 

 

Thx

 

Rich

2 REPLIES 2
HP Recommended

Hp Printer.png

 

Here's the Scan Doctor, after this runs, it doesn't print anything -

 

If I print an 'internal page test' it prints  ok from the screen shot below

 

HP 2.png

 

I've fully deleted all printers and drivers using Revo uninstaller, and reinstalled several times, still nothing

HP Recommended

@RichB3, Welcome to HP Support Community!

 

Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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