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Aclogston
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Cannot connect deskjet 2655 printer to wireless network

Deskjet 2655
Chrome OS

Cannot connect my deskjet 2655 printer to the wireless network. I have tried the directions to do so multiple times. Have reset the network. I need to do so use insta-ink. I bought the printer explicitly to use this service. 

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HP Support Agent
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Cannot connect deskjet 2655 printer to wireless network

@Aclogston, Welcome to HP Support Community!

 

I understand you have issues connecting the printer to the wireless network, let us try to fix this. Try the steps below-

 

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

If the issue persists, print a Wireless Network Test Report, and then follow any instructions on the report to troubleshoot wireless connectivity problems.

For more information, go to Using a Wireless Network Test Report.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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