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Solved!

Cannot print from flashdrive

Example: OfficeJet Pro 6978
Microsoft Windows 8.1 (64-bit)

I have a brand new OfficeJet Pro 6978, all drivers, etc. are updated.  I am not able to print from my flashdrive (which is formatted to Fat 32). I can view photos from flashdrive on the printer, but the documents do not appear. Any help with this is much appreciated!

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Distinguished Professor
Distinguished Professor
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Solved!

Cannot print from flashdrive

I am 99% sure that front USB supports printing photos only, the documents are not supported.

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_LV_ Honor Student
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Solved!

Cannot print from flashdrive

Oh, I see! Thanks so much for your help!

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