01-29-2020 02:43 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the operating system?
While you respond to that, let's try these steps: ( for Windows OS )
- Step 1: Check for obstructions in the carriage path
- Step 2: Reset the printer
Click here: https://support.hp.com/us-en/product/hp-photosmart-c4500-all-in-one-printer-series/3575173/model/375... to complete the troubleshooting steps.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee