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Electra9
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Carriage Jam

HP Envy 110  Carriage Jam message comes up. I have checked for obstacles to carriage replaced ink cartridges

did power reset but message continues to come up

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Carriage Jam

@Electra9, Welcome to HP Support Community!

 

If you have already performed the steps from the document  'Carriage Jam' or 'E3' Error Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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