Post new question
Honor Student
Posts: 2
Member Since: ‎10-07-2010
Message 1 of 2 (5,381 Views)

Cartridge error on Photosmart C4385

My printer keeps saying "Print cartridge missing or not detected. " Cartridges are there, fairly new and I was printing with this printer a week ago.  What can I do?

0 Kudos
Associate Professor
Posts: 984
Member Since: ‎04-20-2010
Message 2 of 2 (5,369 Views)

Re: Cartridge error on Photosmart C4385

[ Edited ]

Hi - Try following the steps in this document - for solution 3, though I would also add that you'll want to clean not only the cartridge contacts, but also the contacts in the printer carriage.


Hope that helps. 

Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

I am an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation