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Cartridge problem when replacing ink in a HP OfficejetPro 8600

HP Officejet Pro 8600 Printer

I have a HP Officejet Pro 8600 Printer that was low in ink. I replaced all ink cartridges with genuine HP cartridges 950XL and 951XL and now I have a message on the printer stating "one or more cartridges appear to be damaged" It also shows the letter K which refers to the black cartridge. I got another new genuine HP 951XL black ink cartridge and replaced it again and still show this message. I had no trouble with printing before replacing cartridges and there is no way I could have damaged the printer while replacing the ink cartridges as it's a simple push in and they pop out.

 

Has anyone else had this issue before? How can I fix it. I have spent a fortune on genuine HP ink cartridges and now nothing is working.

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Cartridge problem when replacing ink in a HP OfficejetPro 8600

@Trixie_1, Welcome to HP Support Community!

 

If you have already performed the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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