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AayushSwami
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Message 1 of 3
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Cartridge problem

HP deskjet D1668
Microsoft Windows 7 (64-bit)

I have purchased new cartridge last month but one day suddenly after printing first time printer did not print anything second time. I tried HP doctor scan but it's stuck on device status then I printed test page but whole page was black. Then I printed Diagnostic report by "holding power button and opening and closing cover 3 times" which showed some errors as follows:-

Err: 08584C38

Err: 095E7C2B

Err: 08584C38

Err: 08584C38

Err: 08584C38

Please help me if any one know about these errors and their solution.

2 REPLIES 2
HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

Cartridge problem

@AayushSwami, Welcome to HP Support Community!

 

Reset the printer

Reset the printer to recover from printer failures.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  5. Turn the printer on.

If the error message persists, continue to the next step.

 

Remove the ink cartridges and reset the printer.

  1. Remove the ink cartridges from the printer.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait at least 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn the printer on.

  7. Reinsert the ink cartridges, and then close the ink cartridge access door.

  8. If you receive a prompt to print a calibration or alignment page, do so.

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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AayushSwami
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Message 3 of 3
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Cartridge problem

I already have tried these methods several times but nothing happens. So ,is there any other solution to the cartridge problem except buying a new one because I bought them 2 months ago and ink is also fine.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation