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Message 1 of 2
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Cartridge replacement done but still not printing , but rest of the other colours are empty

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Hp desktop 3520

So I replaced 564 black cartridge, I can able to print wirelessly and copy too , but actual print on sheet is not happening when it comes out .

 

im replacing black which is out . 
rest of the colours are empty as well which I don’t want to use . I just need to print black and white.

my question is do I need to replace all other colour cartridges before I can actually print black ?

 

Simon 

 

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Message 2 of 2
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@Simniy, Welcome to HP Support Community!

 

Your printer is designed to print only when all ink cartridges have ink. Some ink from all the ink cartridges is used in periodic servicing tasks. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.

 

So, you cannot print until all the ink cartridges are replaced.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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