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HP ENVY 110 e-All-in-One Printer - D411b
macOS 10.12 Sierra

Hi! I bought this printer in Russia (HP ENVY 110 e-All-in-One Printer - D411b) and always bought cartridges number 121 for it. Now I moved to the Netherlands and they don't sell cartridges 121 here. I checked then on the internet that cartridges number 300 also fits this printer. I bought them, installed but it says cartridges are wrong. Then I found our that for the Eastern European and Central Asian printers of this model only cartridges 121 fit, and for the European version — cartridges 300. Is there a way to solve this problem? Could I somehow use cartridges number 300 for the printer bought in Russia? 

 

Thank you,

Irina

 

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