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‎01-06-2020 09:58 AM

HP Recommended
Product: HP Officejet 4630
Operating System: Microsoft Windows 10 (64-bit)

Printer works mechanically, but pages come out blank.  Tried single-cartridge method, also failed.  Have discovered that cartridges may be 6 months past expiration date.  Should I just replace them?

1 REPLY 1

‎01-08-2020 12:02 PM

HP Recommended

@FootballPat Welcome to HP Community!

 

I understand that you are getting blank pages.

 

Do not worry. I will try to fix the issue.

 

Please let me know if you are using HP genuine ink cartridges.

Please remove the ink cartridges clean the nozzle and reinsert the cartridges and check.

 

Please refer to the following link to more troubleshoot the issue.

 

https://support.hp.com/in-en/document/c03882718

 

If the issue still persists, you have to replace the ink cartridge.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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