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‎02-09-2020 06:29 AM

HP Recommended
Product: OfficeJet 6700P
Operating System: Other

I changed the ink on my printer (with HP branded ink, not 3rd party) and I got a vague and unhelpful "Printer Failure". The directions on screen suggested I turn it off and unplug it and that didn't help. How do I get it working again?

4 REPLIES 4

‎02-09-2020 06:42 AM

HP Recommended

Hello,

Please click https://support.hp.com/us-en/product/hp-officejet-6700-premium-e-all-in-one-printer-series-h711/4322...  to access the steps that should resolve the issue .

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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‎02-09-2020 11:33 AM

HP Recommended

None of those things worked.

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‎02-09-2020 11:46 AM

HP Recommended

Hello, 

 

I am afraid , its time to get the printer serviced / go for a new printer. 

You may also contact HP Tech Support in your region to check if there are any Trade in options.

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎02-11-2020 10:55 AM

HP Recommended

Hello, 

 

I am afraid,  I guess its a printer hardware failure.  Its time to get the printer serviced by contacting HP in your region or go for a new printer.

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No
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