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ptomblin
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Message 1 of 5
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Changed the ink, now I get "Printer Failure"

OfficeJet 6700P
Other

I changed the ink on my printer (with HP branded ink, not 3rd party) and I got a vague and unhelpful "Printer Failure". The directions on screen suggested I turn it off and unplug it and that didn't help. How do I get it working again?

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Message 2 of 5
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HP Recommended

Changed the ink, now I get "Printer Failure"

Hello,

Please click https://support.hp.com/us-en/product/hp-officejet-6700-premium-e-all-in-one-printer-series-h711/4322...  to access the steps that should resolve the issue .

Regards,
Jabzi

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Although I am an HP employee, I am speaking for myself and not for HP.
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ptomblin
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Message 3 of 5
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HP Recommended

Changed the ink, now I get "Printer Failure"

None of those things worked.

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Message 4 of 5
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HP Recommended

Changed the ink, now I get "Printer Failure"

Hello, 

 

I am afraid , its time to get the printer serviced / go for a new printer. 

You may also contact HP Tech Support in your region to check if there are any Trade in options.

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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Level 13
Level 13
6,144 6,114 492 1,038
Message 5 of 5
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Flag Post
HP Recommended

Changed the ink, now I get "Printer Failure"

Hello, 

 

I am afraid,  I guess its a printer hardware failure.  Its time to get the printer serviced by contacting HP in your region or go for a new printer.

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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