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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Changing region on HP2632
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04-04-2020 04:37 AM
I purchased my HP Officejet Pro 8630 in Canada a few years ago and now living in The Netherlands for another year. I have purchased official HP ink locally but my printer says that they are no good for the region ? how do I change the regional settings to accept the ink cartridges
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Accepted Solutions
04-07-2020 04:12 AM
Hi @Simon56
Welcome to the HP Support Community.
I have sent you a private message with the region reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
04-07-2020 04:12 AM
Hi @Simon56
Welcome to the HP Support Community.
I have sent you a private message with the region reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
04-29-2020 07:31 AM
Hi @Bernie401
Welcome to the HP Support Community. I'd be happy to assist you.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
04-30-2020 10:36 AM - last edited on 04-30-2020 11:02 AM by Arthur-c
I have an HP Deskjet 2632, serial number ***, which I bought in Turkey. I am now living in the U.S. but cannot use ink cartridges purchased in the U.S. Can you help me re-regionalize my printer?
Thank you.
05-06-2020 06:31 AM
@pconkli1, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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