02-07-2020 11:24 AM
I have been using an off brand pair of cartridges black and color. Recently, the color " check cartridge" light started blinking. I changed both cartridges and it still will not print. The light is still blinking. Is this because I did not install HP cartridges. The test print did not work either.
02-07-2020 05:32 PM
... Is this because I did not install HP cartridges. The test print did not work either.
That could be 99.9% right because your printer does not know the code (QR or chip) of your new ink cartridges. Pleae try to turn off printer, wait for 30 seconds and turn it on.
Hope this helps.
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