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‎12-07-2019 07:48 PM

HP Recommended
Product: Chromebook
Operating System: Chrome OS

My Chromebook can see the 8720 but the 8720 can't see the Chromebook. I've tried manually installing the printer. It's listed as one of the options when I'm ready to print, but when I select it the selection reverts to 'Save as PDF'. What can I do?

2 REPLIES 2

‎12-08-2019 11:31 AM

HP Recommended

Hi,

Please let me know if the following steps may help:

https://support.hp.com/us-en/document/c04683559

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎12-10-2019 03:41 AM

HP Recommended

All I needed to do was

Install HP Print for Chrome

https://chrome.google.com/webstore/detail/hp-print-for-chrome/cjanmonomjogheabiocdamfpknlpdehm

 

BTW, whoever programs user help for HP is truly helpless. Among the problems, multiple annoying popups that have to be dismissed before content can be accessed and which make printed documents impossible to fully read. I ought to have been able to find this answer in five minutes without help!

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