Cleaning the print head on OfficeJet 8600

[ziggy06]

Wanting to know how to clean the print head  on the printer OfficeJet pro 8600 

will it do any good to clean while have a the error message, I’ve change the ink cartridge already

[Kumar0307]

@ziggy06, Welcome to the HP Support Community!

What is the error that you get on the printer?

Printhead cleaning is done to resolve print quality issues.

If you are getting an error related to the ink cartridges, perform the steps mentioned in this document.

To clean the printhead:

1. On the printer control panel, touch the Right Arrow () to display additional options.

2. Touch Setup (), and then touch Tools.

3. Touch Clean Printhead. There are three cleaning stages. A test page (different from the Print Quality Diagnostics page) prints between each cleaning stage. Do not use this test page for analysis. Touch No when prompted to continue the next level of cleaning.

For more info on resolving print quality issues, refer to this document.

Hope this helps! Keep me posted. 

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