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Clear ribbon

DeskJet3755

The clear ribbon of the printer is detached from the end with the rectangular hole I can’t see where it goes, the clear ribbon is in perfect condition, just don’t know where it attaches. I really need the printer working and don’t have the money to buy a new one. 

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Clear ribbon

Hi @8Sonja

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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Clear ribbon

Thank you, but I fixed the problem. 

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