cindyrhoads Honor Student
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Color Printing

HP OfficeJet 4652 All-in-One
Microsoft Windows 10 (64-bit)

I've had to uninstall and re-install my printr's driver. Now it won't print color. This has happened several times in the past but I can't remember how I remedied it. Thanks for any help!

HP Support Agent
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HP Recommended

Color Printing



Welcome back to HP Support Community😊


Try making a color Photocopy and let me know if that works


If you are able to make Color Photocopies, then uninstall the printer driver from Root level and download the Full Feature Software


1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions


Let me know how it goes and have a wonderful day 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.



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