Resolve Windows 10 or update issues on HP computer or printer– Click Here
After a few minutes my touch screen shows vertical colored lines for my HP officejet 8740 pro. I will not allow me to power off. The only way to get rid of it is to unplug the power source. After a few minutes it does it again
@shaundafletcher Let's start with performing a Hard Reset (as recommended by HP)
Perform Firmware Update: Follow steps from the link: Click here for steps.
P.S: Welcome to HP Community 😉
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher I am an HP Employee
Didn't find what you were looking for?
Ask the community