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HP Recommended
Hp Deskjet ink advantage 3785 printer
Microsoft Windows 10 (64-bit)

Compatible ink for Hp 652. Printer was bought in the middle east and now to be used in the Philippines.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Normanel168, Welcome to HP Support Community!

 

Please find below the table that provides you with the ink cartridge information for your HP DeskJet Ink Advantage 3700 All-in-One Printer series-

 

In order to use the new cartridges, the printer region needs to be reset.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Normanel168, Welcome to HP Support Community!

 

Please find below the table that provides you with the ink cartridge information for your HP DeskJet Ink Advantage 3700 All-in-One Printer series-

 

In order to use the new cartridges, the printer region needs to be reset.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Thank you for the reply. What is the procedure for resetting the printer. I bought the printer in the middle east and I am now in the Philippines.

 

I really appreciate your help. Thanks

HP Recommended

@Normanel168

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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