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‎02-10-2020 05:04 PM - edited ‎02-10-2020 05:08 PM

HP Recommended
Product: HP OfficJet Pro 8740
Operating System: Microsoft Windows 10 (64-bit)

Can't print.  Computer says it's Offline.  Unable to correct the problem.

1 REPLY 1

‎02-10-2020 08:16 PM

HP Recommended

Check your printer's IP address to see if it has changed from what your printer driver on your computer thinks it should be. If it has changed, you can either manually change the printer IP address back or reinstall the printer again using the new IP address. If you are wired to the network, try reseating the network cable at both ends to make sure it is fully seated and locked in. Reboot your printer and computer and try again.

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