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viclea8
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Compuiter shows Printer Offline; Printer Shows Connected

HP OfficeJet 5258
Microsoft Windows 10 (64-bit)

The printer will not print.  The printer shows that it is connected wirelessly, but the computer shows that the printer is offline.  How can I get the printer to print.

 

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Compuiter shows Printer Offline; Printer Shows Connected

Windows 10 typically wants to force the computer to use a WSD port for printer communication but this port type if unreliable. You are better off configuring a standard TCP/IP port for the printer driver which will update properly if the printer goes offline and then reconnects.

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