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‎10-31-2019 02:41 AM

HP Recommended
Product: OfficeJet 6950

Hi,

 

My printer is connected to wifii and take ip from dhcp. But i can't connect or send ping to printer. Also there is a interesting part of this problem, randomly 3 computers can connect and send ping to printer. I check internet options of this computer but i can't find any diffrent thing. There are 70 computer in our network but only 3 of them can see printer. I check the gateway addres but it is seems fine. Please help me.

 

Have a good day, 

1 person had the same question
2 REPLIES 2

‎11-02-2019 03:25 PM

HP Recommended

@Bahadir7

 

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number 

 

Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

Raj1788
I am an HP Employee 

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‎11-04-2019 12:42 AM

HP Recommended

Hi,

 

There's no pm in my inbox. Can you check again.

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