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Control buttons won’t work on my hp desk jet 3050 and all resets will not work. Help!!

Hp deskjet 3050

Dekjet 3050 

buttons won’t work 

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Control buttons won’t work on my hp desk jet 3050 and all resets will not work. Help!!

@Pao-_v2 Welcome to HP Community!

 

I understand that the Deskjet 3050 printer control buttons won’t work.

 

Do not worry. Let's work together and get this issue addressed.

 

Please let us know when was working before.

 

As you have stated that you have performed all reset, please let us know what all reset you have performed.

 

In the meantime perform hard reset and check.

 

  1. Turn the printer on, if it is not already on. 

  2. Wait until the printer is idle and silent before you continue. 

  3. With the printer turned on, disconnect the power cord from the rear of the printer. 

  4. Unplug the power cord from the wall outlet. 

  5. Wait at least 60 seconds. 

  6. Plug the power cord back into the wall outlet. 

  7. Reconnect the power cord to the rear of the printer. 

  8. Turn on the printer, if it does not automatically turn on. 

  9. Wait until the printer is idle and silent before you proceed 

Please try a semi-full reset if you want.  I don't know that it would work since the buttons are not responding.  I would need you to agree to not publish the steps.  I can send them by private post.  If it works, it will clear the memory of the printer and return it to factory defaults.  If it is on a wireless network, it would be taken off and would need to be put back on.  Let me know if you want to try it.

 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

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