10-20-2019 01:39 PM
When I tried to copy a page the copy came out with hundreds of lines. I tried to copy other documents but got the same result. I unplugged the copier and changed the ink cartridge and got the same result. Please help.
10-20-2019 08:35 PM
Are the lines the long way on the page? If so the troubleshooting steps in the document here may help resolve the lines on your Officejet Pro 8600.
If the lines are across the short way on the page it would likely be a printhead issue.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V