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Credit for unused ink cartridges

Microsoft Windows 10 (64-bit)

My 7520  printer kept giving me error messages that the ink cartridges were empty  or carrier was faulty. I did the logical thing, I followed the instructions and replaced all the color cartridges on my HP7520. Price for all of the cartridges was about $100. Following the advice did not solve the no-print problem. $100 bucks wasted. Best buy had the HP7855 on sale for $99. I decided to buy 64XL cartridges---another $100. This ink business stinks!!!  What a racket!! I feel like HP owes me a credit for bad advice. 

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended


Credit for unused ink cartridges

Hi @mibracedude


Welcome to the HP Support Community. 


I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).


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