Cuts off top off page

[iTeachLS]

My printer will print the first page fine but all pages after that it cuts off the top. It appears the alignment gets messed up but I don't know how to fix it. And I don't understand why it prints fine on the first page and then messes up on all of the others. I've been limping along like this for awhile but I'm tired of using messed up print jobs in my classroom.

[TEJ1602]

@iTeachLS, Welcome to HP Support Community!

To be able to assist you better, I'd like to know the following-

Which application are you trying to print from?

What happens when you make photocopies on the printer?

Meanwhile, follow the steps below-

Align the printhead

1. On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .

2. Swipe up on the display, and then touch Printer Maintenance.

3. Touch Align Printhead, and then touch Continue.

   An alignment page prints.

   

Also, ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

Try printing.

Hope this helps! Keep me posted. 

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