02-12-2020 09:27 AM
my printer printing only green and yellow color.
I guess cyan/magenta are not printing or malfunctioning.
I have purchased only three days back
02-14-2020 11:42 AM
I have gone through your Post and would like to help
Please print a Quality Diagnostic Page and let me know if Cyan and Magenta are printing
Load the printer with plain white paper.
On the printer control panel, swipe left on the display, and then touch Setup .
Swipe up on the display, and then touch Print Quality Report.
A Print Quality Diagnostic report prints.
Keep me posted how it goes 😊
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I Am An HP Employee